Absolutely. At VCare, we understand how important it is for women to use products that are gentle, safe, and trustworthy—especially when it comes to intimate health and hygiene. All our products in the Healthcare and Personal Care categories, including sanitary pads, pantyliners, baby/adult diapers, and intimate washes, are formulated with skin-safe, hypoallergenic ingredients.

We ensure our products are dermatologically tested and free from harsh chemicals such as parabens, sulfates, and synthetic fragrances, which are known to irritate sensitive skin. Our manufacturing partners follow strict quality control standards, and our raw materials are ethically sourced to ensure maximum safety and comfort. Whether you’re using our products during your menstrual cycle or for daily hygiene, you can count on VCare to protect your health without compromising on quality.

Choosing the right product can sometimes feel overwhelming, especially with so many options. That’s why we’ve made it easier for you to shop by organizing our catalog into four clearly defined categories: Healthcare, Personal Care, Beauty Care, and Home Care.

Each category on our website contains a curated selection of products tailored for specific needs. For example, if you’re looking for menstrual hygiene solutions, head over to Healthcare; for daily cleaning and skin care needs, check out Personal Care or Beauty Care. Every product page provides detailed descriptions, usage directions, ingredient information, skin type suitability, and helpful customer reviews to guide your purchase.

Additionally, if you are unsure about which product is best for you, our friendly customer support team is available via chat, email, or phone to help you make the best choice based on your preferences and concerns.

Yes, we do. At VCare, we understand that certain products—like sanitary pads, baby diapers, and adult diapers—are essentials that people need regularly. To make your experience more convenient, we offer bulk order discounts and are currently working on a subscription model that will allow you to receive your most-used products on a recurring basis (monthly or quarterly) without needing to reorder manually.

Bulk orders are ideal for families, healthcare facilities, or anyone looking to save time and money. For now, if you’re interested in placing a bulk order or discussing custom subscription options, simply reach out to us through the Contact Us page or email our support team. We’ll be happy to create a personalized plan that suits your needs.

Due to the hygienic nature of our products, we do not accept returns on items like sanitary pads, wipes, intimate washes, or any product that has been opened or used. This policy is in place to ensure the health and safety of all our customers.

However, customer satisfaction is our top priority. If your product arrives damaged, defective, expired, or different from what you ordered, we are more than happy to offer a replacement or refund. We request that such issues be reported within 48 hours of delivery by sending us a message through the website or emailing our support team with clear photos and your order ID. Once verified, we will initiate the refund or replacement process swiftly.

Our goal is to make sure you feel confident and cared for with every purchase.

Once you’ve placed your order, we’ll send you a confirmation email or SMS with your order details and a unique tracking ID. You can track your package at any time using the “Track Order” option in the site’s top navigation menu.

Just enter your Order ID and email address, and our system will display the real-time status of your shipment. We work with trusted delivery partners to ensure timely and safe delivery of your items. Most orders are processed within 24–48 hours, and delivery times vary based on your location.

If you face any issues while tracking your order, feel free to reach out to our support team, and we’ll gladly help you locate your shipment and keep you updated.